Built for healthcare compliance
Chain-of-custody is more than a signature. It is a continuous record of who handled a shipment, when they handled it, under what conditions, and whether the transfer met policy.
Our platform captures every custody event digitally, connecting driver actions, recipient confirmations, route milestones, and proof artifacts into a single audit trail that can be reviewed instantly.
For controlled substances, specimens, devices, and high-value healthcare materials, this creates a defensible record that supports investigations, recalls, audits, and day-to-day accountability.
Capabilities designed for precision
Every feature is engineered to maintain integrity from origin to destination.
Verified Handoffs
Each transfer is captured with recipient confirmation, timestamps, and location evidence.
- Digital signature capture
- Time and geo stamp
- Recipient verification workflow
Immutable Audit Trail
Every custody event is preserved in chronological order for investigations and compliance review.
- Tamper-evident event history
- Searchable shipment timeline
- Audit-ready export packages
Role-Based Controls
Restrict who can create, approve, modify, or review custody evidence across the platform.
- Granular access permissions
- Approval workflows
- Administrator oversight
Evidence Capture
Attach photos, signatures, notes, and exception flags directly to the shipment timeline.
- Photo verification
- Driver notes and exceptions
- Proof-of-condition records
Real-Time Event Sync
Custody updates appear instantly across operations, quality, and client-facing workflows.
- Sub-second event logging
- Live dashboard visibility
- Immediate issue escalation
Investigation Support
Rapidly reconstruct a shipment journey for recalls, CAPA, or service investigations.
- Complete event history
- Exportable evidence set
- Case-ready reporting
Verified Handoff Capture Rate
Designed for accountability, forensic traceability, and compliance confidence.
Every transfer event is logged with timestamped evidence, giving operations and quality teams a complete and defensible shipment history.
Applications Across Healthcare
Controlled Substance Delivery
Track every possession change for DEA-sensitive pharmaceutical movement.
High-Value Device Delivery
Protect accountability for fragile and costly equipment handoffs.
Hospital Receiving
Digitize dock-to-department receipt evidence with recipient confirmation.
Recall Investigation
Reconstruct shipment handling instantly when investigating quality events.
Client Evidence Portal
Provide customers with transparent custody logs for sensitive shipments.
Exception Escalation
Trigger immediate review when a handoff is delayed, rejected, or incomplete.
Common operational
questions answered
Everything you need to know about our healthcare logistics infrastructure, compliance systems, operational coverage, and transportation processes.
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